By: Nana Appiah Acquaye
MTN
Mobile Money Zambia Limited has commenced its 2026–2028 Fintech Strategy and
Board meetings at the MTN Group Headquarters in Johannesburg, marking an
important milestone in shaping the next phase of the company’s growth and
strategic direction.

The
two-day session brings together the Board of MTN Mobile Money Zambia Limited
and senior leadership, led by Chief Executive Officer Mr. Komba Malukutila. The
meetings are focused on aligning governance, strategy and execution priorities
in line with MTN Group’s broader fintech ambitions across Africa.
The
discussions were further strengthened by the participation of the Group Fintech
Chief Executive Officer, Mr. Serigne Dioum, whose presence underscored the
importance of close collaboration between the Group and operating companies.
Strategic guidance was also acknowledged from the Fintech Group President and
the Board Chairman, as leadership collectively examined opportunities to
accelerate innovation and sustainable growth.

During
the session, management presented the 2026–2028 strategy, highlighting how the
Group Fintech strategy has been localized for the Zambian market. The strategy
places renewed emphasis on delivering tangible value to customers through
innovation, enhanced customer experience, and the development of inclusive,
digital-first financial solutions.
The
Board also considered key priorities aimed at strengthening the control
environment, building robust and stable technology capabilities, and developing
a high-performing and resilient workforce. Particular attention was given to
embedding employee wellbeing as a foundation for long-term organisational
performance.

The
strategy and board meetings are expected to provide clear direction for MTN
Mobile Money Zambia as it advances its role in driving financial inclusion and
digital transformation, while creating meaningful impact for customers and
communities across Zambia and the wider African market.