UNDP emphasises people-centred approach to digital transformation at Digital@UNGA

Date: 2026-09-24
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By:   Nana Appiah Acquaye

The United Nations Development Programme (UNDP) has emphasised the need to keep people at the centre of digital transformation as governments, businesses and civil society navigate the rapid pace of artificial intelligence and technological change.

Speaking after Digital@UNGA, organised by UNDP and the International Telecommunication Union (ITU), UNDP Chief Digital Officer, Robert Opp said the event brought together leaders from government, the United Nations, business and civil society to consider how technological change can advance while ensuring people remain central to the transformation.

Opp said the event demonstrated the importance of technology in making participation more accessible and inclusive, highlighting the performance of Big Ocean, a deaf and hard-of-hearing K-pop group that uses technology as part of its performances.

He said Big Ocean represented the intersection of talent and ambition with technology that can help expand participation and inclusion.

The Digit’all Voices campaign also showcased how people around the world are using technology to address challenges within their communities. According to Opp, the stories reflected different contexts and experiences while demonstrating that digital transformation is already being shaped by people developing solutions to problems that matter to them.

He said the responsibility of those working in digital transformation extends beyond keeping pace with technological developments to creating the conditions that enable more people to influence how technology develops and where it takes society.

At UNDP, this approach is reflected in a new publication, Turning Digital into Impact: 10 UNDP Country Stories, which examines how digital solutions are producing tangible results across different countries.

The compendium covers applications of digital technology in areas including justice, health, climate action, public services and crisis response.

 

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