By: Nana Appiah Acquaye
Paymentology, the
leading global issuer-processor, has announced its partnership with Chikwama Pay, a pan-African
neobank providing accessible financial services through WhatsApp.
Together, they
are powering Africa’s first WhatsApp-enabled neo-bank with fully integrated
borderless payment processing, bringing secure, seamless, and affordable
financial services to millions of underserved people across the Southern
African Development Community (SADC).
Chikwama Pay is
pioneering borderless banking across Africa by enabling customers to bank,
borrow, insure, save, and transact directly through WhatsApp, without the need
for a separate app. The platform focuses on
migrant workers, informal traders, women who are often excluded from
traditional financial services , and underserved communities who need reliable,
low-cost access to cross-border financial services.
Through the
partnership, Chikwama Pay will leverage Paymentology’s cloud-first issuing and
processing platform to: Issue and process debit cards with real-time
transaction management, expand seamless across multiple SADC markets with local
compliance and global scalability and offer advance payment features, including
dynamic spend controls and multi-market operations.
Kesheni Moodley,
Regional Director at Paymentology said “We are excited to support
Chikwama Pay’s WhatsApp-enabled banking proposition. Their model demonstrates
how familiar digital channels can be used to broaden access to financial
services, and we look forward to supporting their expansion across the SADC region.”
Alestair
Mawoneke CEO at Chikwama Pay, added "Our mission is to remove the
barriers of geography, cost, and complexity in African finance. With
Paymentology’s global expertise and secure infrastructure, we can now scale
faster, expand across borders, and provide truly borderless financial services
to millions who have long been excluded."
The partnership
accelerates Chikwama Pay’s vision to become the leading pan-African neo-bank,
while reinforcing Paymentology’s commitment to powering innovative solutions
that drive financial inclusion across emerging markets.