Ethiopia's Ministry of Innovation and Technology conducts checks on Digital Government Service One Center

By:  Nana Appiah Acquaye

The Ministry of Innovation and Technology, together with senior and middle management of relevant public institutions, has conducted a visit to the Digital Government Service One Center in Addis Ababa to review progress and discuss shared priorities in Ethiopia’s digital transformation agenda.

Speaking during the visit, Minister of Innovation and Technology, Dr. Bete Mola said the strides made in deploying digital solutions across the civil service have positioned Ethiopia as a model for the region and key sector stakeholders. He noted that, given the country’s size and population, the rapid digitisation of thousands of public services is critical to accelerating national transformation while strengthening trust between government and citizens.

Dr. Bete Mola explained that the adoption of modern digital technologies provides an opportunity to address longstanding service delivery challenges, improve efficiency, and create a citizen-centered public service environment that upholds human dignity. He described the Digital Ethiopia 2030 Vision as a clear demonstration of the country’s renewed commitment to building a modern and inclusive nation through innovation.

Addis Messor Director General Mr. Jonas Alemayehu said the modernisation of digital government services, supported by updated technologies, offers a practical solution to systemic inefficiencies. He reaffirmed the institution’s commitment to expanding One Center services and introducing additional procedures to further advance Ethiopia’s digital government journey.

Concluding the engagement, Dr. Bete Mola reiterated the Ministry of Innovation and Technology’s commitment to providing the necessary technical support to the “New Basket” initiative, underscoring its growing contribution to the successful implementation of the Digital Ethiopia 2030 Strategy.