Orange Burkina Faso holds meeting for consumer associations on customer measures and new offers
Date: 2026-01-08
By: Robert Annor
Orange
Burkina Faso has held a consultative meeting with consumer associations to
review measures implemented in favour of customers in 2025 and to present its
new catalogue of offers, which came into effect on December 10.
The
engagement forms part of the company’s ongoing efforts to strengthen dialogue
with key stakeholders and improve the overall customer experience. Discussions
focused on assessing initiatives introduced over the past year, as well as
gathering feedback and recommendations on the newly launched offers.
According
to Orange Burkina Faso, the meeting provided a platform for open and
constructive exchanges, enabling consumer representatives to share perspectives
on service quality, accessibility and customer satisfaction. The company noted
that insights from these discussions will inform future improvements and help
ensure that its products and services remain aligned with the needs and usage
patterns of consumers across the country.
Orange
Burkina Faso reaffirmed its commitment to offering accessible and innovative
solutions tailored to the expectations of the Burkinabè population, while
maintaining a customer-centric approach that values stakeholder input.
The
company also expressed its appreciation to the consumer associations that
participated in the meeting, acknowledging their role in representing customer
interests and contributing to the continuous enhancement of service delivery.
