PATNUC hands over two QoS monitoring platforms to Cameroon’s Telecommunications Regulator

By:  Nana Appiah Acquaye

The Telecommunications Regulatory Board (TRB) of Cameroon has received two quality of service (QoS) monitoring platforms in a formal handover ceremony held at the Platinum Building, its headquarters in Yaoundé, marking a significant boost to the regulator’s technical and oversight capacity.

The ceremony was chaired by the Minister of Posts and Telecommunications, Minette Libom Li Likeng, and brought together key stakeholders, including the National Coordinator of the Digital Transformation Acceleration Project (PATNUC), representatives of the World Bank, senior management of the TRB, institutional leaders and members of the media.

Speaking at the event, TRB Director General, Professor Philémon Zoo Zame, described the handover as a decisive step in strengthening the regulatory framework for electronic communications in Cameroon. He noted that the new platforms would enable the regulator to more effectively monitor the quality of services delivered by network operators and better protect the interests of users.

The technical characteristics and operational capabilities of the QoS monitoring platforms were presented by PATNUC’s National Coordinator, Dr. Fuaye Kenji Winfred Mfuh, who outlined how the equipment would support data-driven regulation and improve transparency in the assessment of network performance.

In her address, Minister Minette Libom Li Likeng подчеркed that quality of service in electronic communications is both a fundamental right for users and a critical factor in national competitiveness. She recalled that the initiative aligns with Cameroon’s broader digital transformation agenda, identified as a key development priority by President Paul Biya, and aimed at building a resilient and inclusive digital economy.

PATNUC, launched in March 2023 with support from the World Bank, seeks to accelerate Cameroon’s digital transition through investments in infrastructure, digital inclusion, modernization of public services and the promotion of innovation. The transfer of the QoS monitoring platforms to TRB represents a concrete outcome of this programme, equipping the regulator with modern tools to ensure rigorous oversight of electronic communications networks.

The event concluded with the signing of the official handover documents, symbolizing the commitment of all parties to collaborate in delivering reliable, high-quality and inclusive digital services across the country.