Togo accelerates digitalisation as Ministry of Tourism, Culture and Arts joins national initiative

By:  Nana Appiah Acquaye

The Ministry of Tourism, Culture and Arts (MTCA) has become the second ministry to join Togo’s accelerated digitalisation project, marking a further step in the government’s drive to modernise public administration and improve service delivery.

The kick-off meeting for the digitisation of administrative procedures at the MTCA was under the chairmanship of the Ministry of Public Service Efficiency and Digital Transformation (MESPTN). The initiative aims to transform the ministry’s operations and those of its supervised entities through the adoption of digital tools and systems.

The accelerated digitalisation project is structured around seven strategic axes, including the strengthening of digital infrastructure to ensure continuity of services, the securing of systems and data against cyber threats, and the optimisation of internal processes through improved collaboration and digital document management. It also focuses on data-driven decision-making through real-time performance monitoring, the online availability of administrative procedures to improve access for users, and comprehensive capacity building to support public servants in adopting new digital tools.

The meeting was attended by Mrs. Cina Lawson, Minister of Public Service Efficiency and Digital Transformation, and Mr. Isaac Tchiakpe, Minister of Tourism, Culture and Arts. Both ministers reaffirmed their shared commitment to the modernisation of public services and to leveraging digital transformation as a catalyst for efficiency, transparency, and improved citizen engagement.

The inclusion of the Ministry of Tourism, Culture and Arts in the accelerated digitalisation project reflects Togo’s broader ambition to embed digital transformation across government institutions as part of its national development agenda.