Togo presents results of accelerated digitization programme for Energy and Mining Ministry

The Government of Togo has presented the outcomes of a four-week accelerated digitization initiative carried out for the Ministère délégué chargé de l'Énergie et des Ressources Minières (MDERM). The programme, led by the Ministère de l'Efficacité du Service Public et de la Transformation Numérique (MESPTN), marks the first full implementation of the government’s new administrative digital transformation action plan.

The presentation, held on December 11, 2025, was chaired by Cina Lawson, Minister of Public Service Efficiency and Digital Transformation, alongside Robert Koffi Messan Eklo, Minister Delegate in charge of Energy and Mining Resources.

The project focused on five core areas, beginning with the digitization of administrative procedures. The services of the MDERM and its affiliated entities are now available online through a dedicated digital platform. The initiative also included upgrades to the ministry’s technical infrastructure, covering the deployment of local networks, IP telephony, cloud storage systems, servers, and enhanced connectivity.

Internal administrative processes within the ministry were digitalized through the introduction of collaborative systems for mail handling, electronic document management, and archiving. In addition, a Strategic Analysis Room was established to enable real-time monitoring of the ministry’s service performance. A sector-specific chatbot was also introduced to consolidate and synthesize information from multiple data sources.

The programme incorporated capacity-building efforts aimed at ensuring smooth adoption of new digital tools. Staff across the ministry received training and ongoing support to strengthen digital competence and sustain operational improvements.