H.M. Queen Máxima of the Netherlands, who is
visiting Kenya in her role as the United Nations Secretary-General's Special
Advocate for Inclusive Finance for Development (UNSGSA), on Monday began a
highly-anticipated three-day visit to the country in Kisumu. She met with local
farmers to hear their experiences using digital financial services and products
meant to help boost their incomes and guard against climate shocks like floods
or droughts. In the afternoon Queen Máxima met with President William Samoei
Ruto in Nairobi.
The
animating theme of Queen Máxima’s visit is to spotlight the importance of
improving access to quality digital banking services, enhancing resilience
against climate-related challenges, and promoting overall financial health (or
well-being). By engaging directly with individuals and businesses, she seeks to
harness their valuable insights as part of her efforts to help promote
financial inclusion initiatives in Kenya with public and private sector leaders
over the next two days of the visit.

These
efforts aim to build upon financial inclusion progress over the last decade in
Kenya, where 79% of adults have accounts, up from 42% in 2011, according to the
2021 World Bank Global Findex Report. However, nearly seven million adults in
Kenya remain unbanked, particularly underserved groups like the poor, women,
smallholder farmers, and small businesses.
On Monday
morning in Kisumu, Queen Máxima met with two farmers, Onesmus Musyoki Mutungi
and Dorcas Lonana, who have been using a digital insurance product from an
insurance technology company called Pula, shielding them from the unpredictable
impacts of climate change and crop failure. Pula partners with an ag-tech
company called Apollo to bundle insurance with crucial farming inputs like
premium seeds and fertilizer available on credit. Using satellite information,
these farmers can receive reliable estimates of income losses and immediate
payouts in the event of crop damage.
The bundling
of inclusive digital financial services and access to essential resources such
as quality seeds and fertilizer can increase food and financial security for
many. This is critical since only 5% of Kenyans experiencing a flood or drought
report using financial services to address the shock. In contrast, 42% of
Kenyans relied on informal sources or sold assets to manage climate shocks (2021
FinAccess Household Survey).

While
visiting a second business in Kisumu, Queen Máxima was introduced to a digital
platform from an ag-tech company called Hello Tractor that facilitates hiring
agricultural vehicles, primarily benefiting small-scale farms. Booking agents,
who are usually farmers, assist other farmers in reserving tractor services
through an app. Importantly, it also allows agents to become tractor owners via
a pay-as-you-go financing model. This innovative system empowers entrepreneurs
to become tractor owners, typically requiring just a 5% down payment and a
commitment to pre-booked land through the app, according to the company.
The platform
can be a game-changer for underserved groups like smallholder farmers. It
allows them to access and afford industrial farming equipment, drastically
increasing agricultural productivity while reducing costs. Smallholders can
then plant up to 40 times faster, participate in the digital economy, and
experience transformative economic empowerment.
Michael Onduru, a smallholder farmer who lives
in Kisumu (East Kajulu) near Lake Victoria where he grows vegetables and cereal
crops, explained to Queen Máxima that this financing model was key to owning a
tractor, helping to increase his income and better provide for his family.
Additionally, Hello Tractor helps farmers and tractor owners adopt eco-friendly
farming practices by training them to enhance soil health and strengthen
resilience to environmental challenges.

In the
afternoon, Queen Máxima arrived in Nairobi to meet with President Ruto where
dialogue focused on the objectives of her visit. The UN Special Advocate capped
the inaugural day in Kenya by meeting with her financial inclusion partners,
including representatives from the Bill & Melinda Gates Foundation, the
Consultative Group to Assist the Poor (CGAP), and the World Bank Group.
This opening
day’s activities in Kenya demonstrated the UN Special Advocate’s commitment to
understanding the real-world impacts of digital financial services and their
potential to improve financial well-being among Kenyan communities. Over the
next two days, meetings are foreseen with National Treasury and Economic
Planning Cabinet Secretary Njuguna Ndung’u, and Central Bank of Kenya (CBK)
Governor Kamau Thugge, among others. Other highlights include a planned meeting
with a focus group on digital finance with young entrepreneurs and roundtable
meetings on IGF and open finance.